Case Tracker

Built for Veterans Health · Service-connected care and casework

A verifiable constituent case tracker where every status change is logged and provable.

✎ Tried it? Share pilot feedback →

Total cases

Open

33%

Resolution rate

65d

Avg open age

Past SLA target

Notices sent

12 cases shown· 6 past target — prioritize

Nudges due · 4 idle past 14d

TX13-2026-00172In Reviewidle 57d · Federal Agency

TX13-2026-00207Pending Agencyidle 46d · VA Benefits

TX13-2026-00219Receivedidle 44d · VA Benefits

TX13-2026-00224Receivedidle 42d · Federal Agency

TX13-2026-00147

Robert M.

VA Benefits · (806) •••-1182

In Review

Opened

May 10, 2026

Age

87 days

Priority

High

Events · notices

3 · 2

SLA target (45d)42d over

Append-only status log

ReceivedMay 10, 2026, 5:14 AM

Case opened. 40% disability rating denial. Collecting DD-214 and service medical records.

— Office · Intake

In ReviewMay 14, 2026, 7:30 AM

Formal inquiry submitted to Dallas VA Regional Office under 38 U.S.C. § 5107.

— Caseworker · M. Torres

In ReviewMay 22, 2026, 10:00 AM

VA confirmed receipt. Review board decision expected in 30–45 days.

— VA Regional Office

Add status update

New status

Update note (append-only · immutable after save)

Notify constituent automatically

Notice channel

Open portal ↗

case-tracker · audit.log

# select a case, then Verify Chain or Export to render its receipt here

# every event is SHA-256-linked to the previous — nothing changes silently

Showcase demo for the Born Between 2 Generals summit. Showcase · best home: Nonprofit / constituent service. Seeded with realistic sample data; runs payment-dark (no billing). Not a production system.